{"id":132,"date":"2017-03-03T08:49:50","date_gmt":"2017-03-03T08:49:50","guid":{"rendered":"https:\/\/www.bounche.com\/blog\/?p=132"},"modified":"2022-06-20T02:07:03","modified_gmt":"2022-06-20T02:07:03","slug":"komitmen-nissan-dalam-meningkatkan-kepuasan-pelanggan","status":"publish","type":"post","link":"https:\/\/www.bounche.com\/blog\/agency\/komitmen-nissan-dalam-meningkatkan-kepuasan-pelanggan\/","title":{"rendered":"Komitmen Nissan dalam meningkatkan kepuasan pelanggan"},"content":{"rendered":"<p><b><a href=\"https:\/\/www.bounche.com\/blog\/wp-content\/uploads\/2017\/03\/nissan-socially-devoted.jpg\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-146\" src=\"https:\/\/www.bounche.com\/blog\/wp-content\/uploads\/2017\/03\/nissan-socially-devoted.jpg\" alt=\"Nissan Socially Devoted\" width=\"600\" height=\"320\" srcset=\"https:\/\/www.bounche.com\/blog\/wp-content\/uploads\/2017\/03\/nissan-socially-devoted.jpg 600w, https:\/\/www.bounche.com\/blog\/wp-content\/uploads\/2017\/03\/nissan-socially-devoted-300x160.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Sebuah <\/span><i><span style=\"font-weight: 400;\">brand<\/span><\/i><span style=\"font-weight: 400;\"> tidak cukup menggunakan <\/span><i><span style=\"font-weight: 400;\">social media<\/span><\/i><span style=\"font-weight: 400;\"> hanya untuk mempromosikan produk. Namun lebih daripada itu. Perusahaan pun harus aktif di dalamnya dengan berinteraksi kepada konsumennya. Hal itulah \u00a0yang dilakukan Nissan Motor Indonesia melalui <\/span><i><span style=\"font-weight: 400;\">social media<\/span><\/i><span style=\"font-weight: 400;\"> dan juga layanan layanan<\/span><i><span style=\"font-weight: 400;\"> service<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Melalui NICOLE (Nissan Care Online Assistance), Nissan Motor Indonesia terus meningkatkan layanan <\/span><i><span style=\"font-weight: 400;\">service<\/span><\/i><span style=\"font-weight: 400;\"> untuk memberikan kepuasan para pelanggan. Pelanggan dapat menghubungi <\/span><i><span style=\"font-weight: 400;\">call center <\/span><\/i><span style=\"font-weight: 400;\">NICOLE ini di nomor 14023 sebagai akses dalam mendapatkan informasi produk, penjualan dan purnajual, mengatur jadwal perawatan atau perbaikan di <\/span><i><span style=\"font-weight: 400;\">dealer<\/span><\/i><span style=\"font-weight: 400;\">, dan mengakses layanan 24 jam untuk Emergency Road Assistance (ERA 24).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bersama Bounche Indonesia, Nissan Motor Indonesia pun telah memaksimalkan pelayanan \u00a0dalam hal merespons cepat atas seluruh pertanyaan yang dilontarkan para konsumen selama 24 jam. Komitmen tersebut pun membuahkan hasil yaitu penghargaan The Most Socially Devoted Worldwide Automotive Brand tahun 2016 dari Socialbaker atas keberhasilannya menduduki peringkat satu berturut-turut di Quarter 2, Quarter 3, dan Quarter 4.<\/span><\/p>\n<p>Lebih tepatnya lagi, Nissan Motor Indonesia begitu aktif berinteraksi di Facebook Nissan ID sehingga meraih Socially Devoted Among Auto Industry dan Socially Devoted Among Indonesian Brands. Lalu untuk Twitter, Nissan Indonesia meraih Socially Devoted Among Auto Brands. Atas dasar ini, Nissan konsisten melayani, mendengarkan, dan memberikan solusi kepada konsumennya.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sebuah brand tidak cukup menggunakan social media hanya untuk mempromosikan produk. Namun lebih daripada itu. Perusahaan pun harus aktif di&#8230;<\/p>\n","protected":false},"author":1,"featured_media":146,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[123],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bounche.com\/blog\/wp-json\/wp\/v2\/posts\/132"}],"collection":[{"href":"https:\/\/www.bounche.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bounche.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bounche.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bounche.com\/blog\/wp-json\/wp\/v2\/comments?post=132"}],"version-history":[{"count":14,"href":"https:\/\/www.bounche.com\/blog\/wp-json\/wp\/v2\/posts\/132\/revisions"}],"predecessor-version":[{"id":210,"href":"https:\/\/www.bounche.com\/blog\/wp-json\/wp\/v2\/posts\/132\/revisions\/210"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bounche.com\/blog\/wp-json\/wp\/v2\/media\/146"}],"wp:attachment":[{"href":"https:\/\/www.bounche.com\/blog\/wp-json\/wp\/v2\/media?parent=132"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bounche.com\/blog\/wp-json\/wp\/v2\/categories?post=132"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bounche.com\/blog\/wp-json\/wp\/v2\/tags?post=132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}